Terms of Service

Effective and Last Updated: August 25, 2026

These Terms of Service ("Terms") are an agreement between you and Engelbaher, LLC ("Engelbaher," "we," "us," or "our"). They govern your access to and use of our mobile applications, websites, software, content, and related products and services, including Zora Cycling (collectively, the "Services").

By downloading, accessing, purchasing, or using a Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services. Additional terms shown at purchase or within a particular Service also apply to that feature.

1. Eligibility and Use by Minors

You must be at least 13 years old, or the minimum age required in your country to use the Services without parental consent. If you are under the age of legal majority, your parent or guardian must review and agree to these Terms and supervise your use. You may not use a Service if applicable law prohibits you from doing so.

2. License and App Store Terms

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the Services for lawful, non-commercial purposes.

Apps distributed through Apple’s App Store are licensed, not sold, and are also subject to Apple’s Standard Licensed Application End User License Agreement and applicable Usage Rules. These Terms supplement Apple’s Standard EULA. If they conflict regarding your license to an Apple-distributed app, Apple’s Standard EULA controls.

You must also comply with applicable terms of Apple, your app marketplace, wireless carrier, connected-equipment provider, and any other third-party service you use with the Services.

3. Purchases, Trials, and Paid Features

A Service may offer a paid download, one-time purchase, subscription, trial, or other paid feature. The price, duration, included features, renewal terms, and eligibility shown at checkout are part of these Terms. Taxes and marketplace charges may apply.

Marketplace billing. Purchases made through an app marketplace are billed and managed by that marketplace under its terms.
Trials and promotions. Eligibility, duration, usage limits, and conversion terms may vary by offer. We may modify or discontinue an offer prospectively, subject to applicable law and terms displayed when you accepted it.
Subscriptions. If a Service offers an auto-renewing subscription, it renews at the disclosed interval unless canceled through the marketplace before renewal. The marketplace’s cancellation timing and procedures apply.
Restoration. Restorable purchases may be restored through the applicable marketplace using the purchasing account.
Refunds. Refund requests for marketplace purchases are handled by the marketplace under its refund policy, except where applicable law requires otherwise.

Except as required by law, access is personal and purchases may not be transferred, resold, or exchanged for cash.

4. Health, Fitness, and Safety

Important health warning

Fitness features are for general informational and recreational purposes. They are not medical devices, do not provide medical advice, and are not intended to diagnose, treat, cure, or prevent any disease. Exercise and connected equipment can cause serious injury, illness, property damage, or death. Consult a qualified healthcare professional before beginning or changing an exercise program, and stop immediately and seek appropriate care if you experience chest pain, fainting, severe shortness of breath, dizziness, an irregular heartbeat, or another concerning symptom.

You are responsible for deciding whether an activity is appropriate for you, exercising within your abilities, maintaining adequate hydration and ventilation, and ensuring that your space and equipment are safe. Never use a Service while operating a vehicle or when distraction could create danger.

Metrics, zones, estimates, recommendations, and simulations may be inaccurate, incomplete, delayed, or unavailable. Results depend on algorithms, user-provided information, sensor placement and calibration, equipment condition, connectivity, and third-party data. Do not use the Services for medical decisions, emergency response, or any safety-critical purpose.

5. Connected Equipment and Third-Party Services

A Service may communicate with trainers, smart bikes, heart-rate monitors, power meters, cadence sensors, headphones, watches, and other equipment, and may send automated resistance or control instructions. Follow every manufacturer’s instructions, inspect and maintain equipment, use required safety guards, and be prepared to stop the equipment manually. Disconnect and stop using any equipment that behaves unexpectedly.

We do not manufacture or control third-party equipment or services. Compatibility statements do not guarantee continued compatibility, accuracy, availability, or safety. To the maximum extent permitted by law, Engelbaher is not responsible for third-party products, services, content, terms, privacy practices, outages, or changes.

6. HealthKit, iCloud, and Your Data

Some features may use Apple HealthKit, iCloud, CloudKit, device backups, or similar platform services with your permission or account settings. Availability and synchronization are not guaranteed. You are responsible for reviewing permissions, maintaining backups where appropriate, and confirming that important records were saved correctly.

Deleting an app may delete local information but may not delete information already stored in Apple Health, an iCloud account, a device backup, another synced device, or an app marketplace’s purchase history. Our handling of information is described in the Privacy Policy.

7. Acceptable Use

You may not, and may not help another person to:

use the Services unlawfully, fraudulently, abusively, or in a way that risks harm to any person or property;
copy, sell, rent, sublicense, distribute, or commercially exploit a Service except as expressly permitted;
reverse engineer, decompile, disassemble, or attempt to derive source code, except to the limited extent such a restriction is prohibited by law;
circumvent access, purchase, trial, security, or technical restrictions;
introduce malware or interfere with the operation, integrity, or security of a Service or another user’s device;
access a Service through unauthorized automated means, scrape it, or place an unreasonable load on it;
infringe intellectual-property, privacy, publicity, or other rights; or
remove or alter legal, copyright, trademark, or proprietary notices.

8. Content, Intellectual Property, and Feedback

The Services, including their software, designs, text, graphics, routes, workouts, and other content, are owned by Engelbaher or its licensors and are protected by intellectual-property laws. Except for the limited rights expressly granted in these Terms, we and our licensors reserve all rights.

You retain rights in content you create and provide. You grant us a limited license to host, process, reproduce, and transmit that content only as needed to operate features you choose. You represent that you have the rights necessary to provide it.

If you voluntarily send feedback or suggestions, you grant us a perpetual, worldwide, royalty-free right to use them without restriction or compensation, provided we do not identify you publicly without permission.

9. Changes, Availability, and Support

We may add, remove, modify, suspend, or discontinue features or compatibility, and may release updates needed for security, legal compliance, or functionality. We do not promise that any Service or feature will always be available, compatible with every device, or supported indefinitely. Material changes affecting paid rights will be handled as required by applicable law.

We are responsible for support we expressly offer. Apple and other marketplaces have no obligation to provide maintenance or support for our apps.

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND. ENGELBAHER DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, ACCURATE, COMPLETE, OR COMPATIBLE WITH ANY PARTICULAR DEVICE, OPERATING SYSTEM, SENSOR, TRAINER, OR THIRD-PARTY SERVICE. NOTHING IN THESE TERMS EXCLUDES A WARRANTY OR CONSUMER RIGHT THAT CANNOT LAWFULLY BE EXCLUDED.

If an Apple-distributed app fails to conform to an applicable warranty, you may notify Apple for a refund of the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation for that app; Engelbaher remains responsible for other claims attributable to a failure to conform to an applicable warranty.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ENGELBAHER AND ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; PERSONAL INJURY OR PROPERTY DAMAGE; LOSS OF DATA, PROFITS, REVENUE, GOODWILL, OR BUSINESS; OR DAMAGES ARISING FROM EXERCISE, EQUIPMENT, INACCURATE METRICS, SERVICE INTERRUPTION, OR THIRD-PARTY PRODUCTS, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID ENGELBAHER FOR THE APPLICABLE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) USD $50.

Some jurisdictions do not allow certain exclusions or limitations. In those jurisdictions, these provisions apply only to the maximum extent permitted by law and do not limit liability that cannot lawfully be limited.

12. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Engelbaher and its members, officers, employees, contractors, agents, and licensors from third-party claims, damages, losses, and reasonable costs arising from your unlawful use or misuse of the Services, your violation of these Terms, or your violation of another person’s rights. This section does not require indemnification for Engelbaher’s own negligence, willful misconduct, or violation of law.

13. Suspension and Termination

You may stop using the Services at any time. We may suspend or terminate access if you materially violate these Terms, create risk or legal exposure, or if a Service is discontinued. Where reasonable, we will provide notice and an opportunity to cure. Provisions that by their nature should survive termination—including ownership, disclaimers, liability limits, indemnification, and dispute terms—will survive.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Washington, United States, without regard to conflict-of-law rules. Subject to mandatory consumer law, the state and federal courts located in King County, Washington have exclusive jurisdiction over disputes, and you consent to their jurisdiction.

If you are a consumer, this section does not deprive you of non-waivable protections or the right to bring a claim in another forum provided by the law of your place of residence. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

15. Apple-Specific Terms

For an app obtained through Apple’s App Store, you and Engelbaher acknowledge that:

these Terms are between you and Engelbaher, not Apple, and Engelbaher is responsible for the app and its content;
Engelbaher, not Apple, is responsible for addressing claims relating to the app, including product-liability, regulatory, consumer-protection, and privacy claims;
Engelbaher is responsible for investigating, defending, settling, and discharging third-party intellectual-property claims relating to the app;
you represent that you are not located in a country subject to a U.S. government embargo or designated as supporting terrorism and are not on a U.S. government restricted-party list; and
Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

16. General Terms

We may update these Terms by posting a revised version and changing the date above. For material changes, we will provide additional notice when required by law. Changes apply prospectively. Your continued use after the effective date of revised Terms constitutes acceptance where permitted by law.

Neither party is liable for delay or failure caused by events beyond its reasonable control. You may not assign these Terms without our consent; we may assign them as part of a merger, reorganization, financing, sale of assets, or by operation of law. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue. A waiver must be in writing and is not a continuing waiver. These Terms, the Privacy Policy, Apple’s Standard EULA where applicable, and feature-specific terms are the entire agreement about the Services.

17. Contact Us

Questions, complaints, or claims regarding the Services may be directed to:

Engelbaher, LLC
Washington, United States
Email: privacy@engelbaher.com
Website: https://engelbaher.com